Attention Customers We Are Open! Continue reading our COVID-19 update.
about » what customers say Get a Quote

What Customers Say

At Southside Hitch, making customers happy is the most important part of our job. We’ve been an established hitch installation and repair shop in Central Virginia for almost three decades because of our dedication to excellent service. We are proud of the huge number of long-time customers we’ve kept along with the consistently high ratings and positive reviews we continue to receive. View some of our customer feedback below to learn more about what you can expect from our dedicated team.

Southside Hitch - BBB Accredited Business

Better Business Bureau

Here at Southside Hitch we value the feedback of our customers. We have been a member of the Better Business Bureau since January 14th, 2009 and have maintained an A+ rating.

Visit our BBB Page
Southside Hitch - Angies List Recommended Business

Angie’s List Reviews

Would you like to review us on Angie’s List? We would appreciate your feedback. It will help us make sure we are providing the highest level of service to our customers. Feel free to read below and see what a few of our customers have already said about us.

Angie’s list Review

Customer Notes

Emilie R.

“Service was very quickly done, and I didn’t have to wait long at all. Price for installation was considerably less expensive than others I called.”

Sarah D.

“Install was very fast. The hitch works great and costs hundreds less than going to the dealership.”

George B.

“First, let me say that Josh and Brandon did a great job...even though I showed up 6 hours late due to a tire blowout on the RV... they squeezed me in and got the work done before closing. I was really impressed with their concern for accuracy in and quality in each step of the installation process. You can see the results in the pix below! I believe this may be the only class A gas RV in the country carrying two full-sized scooters...and doing it RIGHT! You may feel free to use my pictures and comments on your website to show others what you can do. Anyway....thanks again to you & the guys for the great service and you can bet that my friends and family who need hitch work will know about the BEST place to go! Regards,”

Michael V.

“They did a great job. It was not easy - They had to remove body panels and since it was a new car, I had concerns but when they were finished everything was perfect. Very professional shop - the technicians are experienced, long term employees.”

Debra P.

“This is our 2nd time using them. First was last year to have a hitch put on my VW Jetta for a bike rack from REI. It works well. This time was to have a trailer hitch put on our truck to haul a camper. It cost about $380 but those included upgraded stuff for the truck. We had to get wiring done also. Very friendly and if I need other stuff done in the future, I will use them again for a 3rd time.”

William H.

“I used Southside Hitch to do service on my travel trailer. They put on new tires and repacked the wheel bearings. It went well.”